Last updated: June 29, 2026
This Return & Refund Policy ("Policy") governs all returns, exchanges, and refunds for merchandise purchased from www.loveissues.store ("Site", "we", "us", "our"). By placing an order through this Site, you agree to be bound by this Policy. Please read this Policy carefully. If there is a conflict between our Terms of Service and this Policy, this Policy controls with respect to returns, exchanges, and refunds.
By using and accessing any of the Services, you acknowledge that you have read this Policy and understand the terms described below.
Return Eligibility
We accept returns for a full refund or store credit within 30 days of delivery. To be eligible for a return, items must be unused, unworn, and unwashed, in their original condition with all original tags attached and intact. Once a tag is removed, the item becomes non-returnable. Items must be returned in their original packaging with the packing slip or proof of purchase included, and must be free of odors, stains, deodorant marks, pet hair, or any signs of wear.
Return Process
To start a return, contact us at sales@loveissues.store with your order number and reason for return. If your return is approved, we will send instructions on how and where to ship your package. Returns sent back without first requesting a return will not be accepted.
Approved returns must be shipped back within 7 days of approval. All returns must be sent with a tracking number, which should be shared with us once the package has been shipped.
Return Shipping & Fees
Return shipping costs are the responsibility of the customer. Original shipping costs are non-refundable. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Damages & Issues
Please inspect your order upon delivery. If you receive an item that is defective, damaged, or incorrect, contact us within 7 days of delivery at sales@loveissues.store with photos of the issue. If confirmed, we will cover return shipping and provide a replacement or full refund.
Please note that all pieces are intentionally distressed. Faded prints, raw edges, and loose fibers are part of the design and not considered defects.
Final Sale & Non-Returnable Items
The following items are non-returnable and cannot be refunded or exchanged: items marked Final Sale, including sale or discounted items; gift cards; items with removed tags or any signs of wear; and socks or other hygiene-related items.
Refund & Store Credit Timing
Once your return is received, refunds are processed within 5-7 business days to the original payment method. Store credit is issued within 3 business days after we receive your return and is delivered via the email associated with the order. Please allow additional time for your bank or credit card company to process and post the refund.
Identification Tags
All items are shipped with original identification tags attached. These tags must remain attached and intact for the item to be eligible for return. Once a tag is removed, the item becomes non-returnable, regardless of condition.
Exchanges
We do not offer direct exchanges at this time. If you would like a different size or item, please return the original item for a refund or store credit and place a new order. Please note that all items are made to order, and lead times of 4 to 5 weeks apply to all new purchases.
Cancellations
Orders can be cancelled within 24 hours of purchase. After production begins, cancellations are no longer possible due to the made-to-order nature of our pieces. For any concerns about your order, please contact us as soon as possible at sales@loveissues.store.
Abuse Prevention
We reserve the right to deny returns or limit return privileges in cases of suspected abuse, excessive return activity, or violation of this Policy. We may also refuse service to customers who repeatedly return items in violation of our Policy.
Lost or Damaged Returns
We are not responsible for returns lost or damaged in transit. We strongly recommend using a trackable, insured shipping method when sending returns. Items damaged during return shipping due to inadequate packaging will not be eligible for refund.
International Returns
International customers are responsible for all return shipping costs, including any customs fees, duties, or taxes incurred during the return process. Original shipping costs and customs fees paid on the original order are non-refundable.
Changes to This Policy
We reserve the right to update or modify this Policy at any time without prior notice. Changes will be posted on this page with an updated "Last updated" date and apply to orders placed after the update date.
Contact
Should you have any questions about this Return & Refund Policy, the return process, or your specific order, please email us at sales@loveissues.store